Get Help
Include your account email and, for purchases, the order reference.
Shows, features, and press. Each artist page also has a direct booking form.
Common questions
I bought music but I can't see it
Music appears in My Music once our server receives the confirmed payment from Stripe, which is usually instant. If it has been more than 15 minutes, email us with the email address you paid with and we'll restore it.
I never got my verification email
Check spam and promotions. You can resend the verification email from the sign-in screen. Some corporate mail filters block it — a personal address usually works.
I forgot my password
Use the password reset link on the sign-in screen. The reset link is single-use and expires.
The app looks out of date or a page won't load
Fully close and reopen the app. If it persists, open the site with ?sw=off added to the address once — that clears any stored app files and reloads a fresh copy.
How do I stop notifications?
Switch off the categories on your account page, or revoke notification permission in your browser or phone settings. Both stop delivery immediately.
How do I delete my account?
Open your account page and choose Request account deletion, or email us. See the Data & Account Deletion page for what is removed.
Booking and features
Use the booking form on the artist's page for shows and features. Booking requests are confirmed in writing before they are real.