Shipping & Returns

This policy covers physical CYCMOB merchandise. Drops are limited runs, so quantities and timelines vary by drop and the drop page always shows the specific dates.

Processing

• Orders are processed on business days after the drop window closes.
• Made-to-order items are produced after the drop and take longer than in-stock items.
• You receive an email confirmation when the order is placed and again when it ships.

Delivery

• Domestic delivery estimate is shown at checkout.
• International delivery, where offered, may be subject to customs duties and import taxes payable by you.
• Delivery estimates are not guarantees; carrier delays are outside our control.

Returns

• Unworn, unwashed items in original condition may be returned within 14 days of delivery.
• Return shipping is paid by you unless the item is faulty or incorrect.
• Refunds are issued to the original payment method once the item is received and inspected.
• Limited-run and personalised items may be final sale where the drop page says so.

Faulty or incorrect items

Email cycmobcontact@gmail.com within 14 days of delivery with your order reference and photos. We will replace the item or refund it, including return postage.

Lost parcels

If tracking stops updating for 10 business days, contact us and we will open a carrier investigation.